Question 1

Is Spike POS really free?

Accepted Answer

Yes. The Starter plan is free forever with no credit card required - one register and up to 50 products. Pro is $18 a month for unlimited registers and products, two locations, inventory tracking, and loyalty.

Question 2

Does Spike POS require hardware?

Accepted Answer

No hardware is required. Spike POS runs entirely in a web browser on any device - tablet, laptop, or desktop - so you can start selling in minutes.

Question 3

What types of payments does Spike POS accept?

Accepted Answer

Spike POS accepts card payments, cash, and contactless payments including Apple Pay and Google Pay.

Question 4

Does Spike POS work for restaurants?

Accepted Answer

Yes. Spike POS is designed for restaurants, cafés, food trucks, retail stores, and any business that needs a fast, reliable point of sale system.

Question 5

Can I use Spike POS for my retail store?

Accepted Answer

Absolutely. Spike POS works for retail shops, boutiques, and any product-based business. You can manage your product catalog, track inventory in real time, apply discounts, and accept all payment types.

Question 6

Does Spike POS support a loyalty rewards program?

Accepted Answer

Yes. Spike POS has a built-in loyalty rewards program that lets you reward repeat customers with points, on the Pro plan. No third-party app needed.

Question 7

Can multiple staff members use Spike POS at the same time?

Accepted Answer

Yes. Spike POS supports multi-user access with individual cashier accounts, so each staff member can log in with their own credentials and you can track activity per user.

Question 8

Does Spike POS print receipts?

Accepted Answer

Yes. Spike POS supports 80 mm thermal receipt printing from any browser-connected printer, as well as digital receipts sent by email.

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